Usacomplaints.com » Telecommunications » Complaint / Review: Verizon Wireless - Pure and simple theft. #784111

Complaint / Review
Verizon Wireless
Pure and simple theft

I visited the Verizon on Areas-Ertel Road near Loveland, Ohio to complete a benefit to get a buddy and create a cost on the prepaid cellphone. I had been advised I had a need to make use of the kiosk device whilst the shop doesn't consider funds at their registers. I'd never applied one of these simple before. It requested for that telephone number, the protection rule, and just how much I needed to pay for about the consideration. I had been creating a $95 cost and ensured that is what I joined. Then I placed a $100 bill in to the cost position that was 2-2 1/2 toes off the floor. I subsequently observed there is nowhere for change in the future out. I got my bill and visited keep in touch with the supervisor wherever I had been informed there is nothing he might do for me personally. Then he offered mean 800-number to contact which wound up becoming an automatic client point. I named the Verizon shop back and requested to get a primary point to somebody who I really could protest to. I had been informed which was the only real quantity I really could contact and also to simply keep pressing 0 until somebody responded (0 wasn't a choice about the selection). I talked with 2 individuals as well as delivered a contact towards the verizonwireless.com site.

Nowadays a girl named Deana named, but I missed it. She didnot keep a call-back quantity, but she did deliver mean email stating that it had been plainly mentioned about the position where the cash was placed that no change could be provided, and on a single of the displays someplace where I didnot recognize. I attempted to answer the e-mail, however it was delivered from the don't respond target, so I could not tell her I am somewhat higher than 2 base. I actually donot think it'd be authorized for almost any additional shop to maintain my change without my expressed permission. Actually the idea that I'dnot obtain my change never once joined my brain. It was a robbery real and easy, but I've no option.


Offender: Verizon Wireless

Country: USA

Category: Telecommunications

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