This is by far the worst company I have ever dealt with. The customer representatives don't know what they are talking about and are very poorly trained. I regret the day I purchased a Tracfone and if I didn't have over 500 minutes I would burn the phone because it is a total waste to own.
I have waited nearly two weeks to have my phone activated and have been on the phone with their representatives for over three hours and they still couldn't help me! I have replaced the SIM card, entered innumerable new codes and the blasted phone still doesn't work.
They need to get their act together or dissolve the company. I can't wait until I don't have to do business with them. I hate them!!
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