Usacomplaints.com » Telecommunications » Complaint / Review: AT&T SIM card pay as you go - SIM card unexpected charges. #643297

Complaint / Review
AT&T SIM card pay as you go
SIM card unexpected charges

I had been offered a pay-as you-go sim-card by AT&T that was offered like a $2 Infinite Everyday Chat & Wording Strategy, nevertheless costs/debits have now been obtained from my bill in the first evening, and 3 nights later my stability exhausted to 50% of the initial amoutn I'd packed. While calling customer support I had been educated these were GPRS costs, from the proven fact that I had been utilizing a smartphone and even though I'd not registered to get a INFORMATION strategy, smartphones instantly create information calls, thus why I had been billed, that was without my understanding or agreement, and many of without any previous notice from At&t. The client support consultant, explained that I ought to have now been informed in the shop, these sim-cards should be combined with function telephones, not smartphones, as this issue occurs a great deal. At&t acknowledged me-only $2 as motion, while my consideration had been debited $10 and debited quickly. Then they stated I ought to contact the telephone producer, and Samsung advised me that it had been as much as At&t to eliminate information/online connections, not the telephone producer. At&t impaired the web afterwards, but stated this could easily get undone without their control. This can be a fake present, which costs which happened without my consciousness or comprehension, and that I think At&t is illegally charging clients.


Offender: AT&T SIM card pay as you go

Country: USA   State: California

Category: Telecommunications

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