Beloved Verizon Wireless and Verizon Associate;
The next bullets provide a brief summary of what's happened to bring about my consideration having a lot of issues:
• in The year 2000 to August I'd Verizon Residential support without any grievances or late fees.
• July I had been spoken in to the “Bundle” bundle caught with Verizon INSTANT / NOT Verizon Residential. ALL party’s established I had been present economically.
• I'd intervals in this contract with funds made although not published to my VRZN WRLSS consideration.
• I never never obtained a statement in E-Mail, Telephone, or from the postal company / mail by Verizon.
• I paid online through the VRZN WRLSS website and visited the “pay my bill.”
• VRZN WRLSS workers built remarks of me not being regular with payments:
E “you make payments overdue consistently.”
E I've documents demonstrating I created payments-frequently dual to.
• Despite my documents I had been nevertheless “ordered” to create a cost within the telephone-TODAY, or support is likely to be suspended.” both of these steps display I paid double funds.
• Sept Pack support shut with all events displaying ZERO balance due.
• The VRZN WRLSS support agreement end-date was September.
• Jan I paid $15.00 as led with a VRZN WRLSS worker-no documents of the
• Feb I paid $98.00 which didn't publish to VRZN WRLSS both.
• Following The May cost, Directv named and required $500.00, subsequently fixed the mistake after observing I had been not within the Pack bundle.
• May cost didn't post. Phone designed to VRZN WRLSS.
• Chrystal of VRZN WRLSS helped me and found with Timothy’s aid of a mistake.
• Recommended to create July cost about the 15th and call-in about 2 times to check on position.
• If VRZN WRLSS seems the statement was acknowledged to my consideration, “if Verizon seemed-CALL.”
• bank-notes expose deal did distinct bank to Verizon.
• I named on July 17th and was informed no cost made. $110.00
• Risks were created and that I settled again from banking account-acknowledged to Verizon. $110.00
• September 13th, I'd a coronary attack and attempted to contact my relative with telephone support off. Three witnesses.
• While house, I named VRZN WRLSS and again was informed that no cost received.
• On July 22, Sharon of VRZN WRLSS explained she questioned one's heart attack and all mobile phones energetic or not need in order to call 911.
• the financial institution established this whenever a conference phone was produced by the Verizon Wireless worker called Kira, and also the Wachovia worker called Rosetta, dated 7/30.
• Just Before relating to the lender straight, I had been insulted and informed I had been uncooperative in delivering ALL my dealings throughout the month.
• July I talked with Ashley of VRZN WRLSS informing me how poor a person I had been in spending my charges late, declining to work well with supplying the required info, and late charges should be compensated.
• I requested for that boss and talked with Erin, she supported Ashley’s info and recommended to locate another method to spend “ONTIME.”
• July Talked with Sharon, informed to fax data I've to 8772632907. Then she explained I owed in February an overall total of $663.12 to VRZN WRLSS.
• July Shawnessy of VRZNWRLSS explained easily settled my expenses this wouldn’t have occurred
• I asked for boss and he or she explained I'd be informed the same anyhow, therefore again I requested.
• The boss, Rob, was exceptional and attempted to obtain documents from VERIZON without success.
• Sharon of VRZN WRLSS explained she'd call me “tomarrow” after she'd an opportunity to study all of the records - this could be 7/26,1PM - NO-CALL.
• Ladina who advised me-she might contact “7/28, around 3PM.” She didn't.
• 7/29 named 800-754-0961 talked with Heidi great “but couldn't assist me.”
• Used In Theresa with same outcome. She explained that $97.51 due TODAY or company stops.
• Used In Jones who explained to contact 800-754-0961 ext. 5255. Talked to 5 people-RUDE.
• July 3- talked with Ivan, used in Hilda (Boss) she did 3way with Verizon.
• State due now's $129.58 to Verizon. Used in Ms. Glass who requested for several records sent.
• Erleen of VRZN WRLSS apologized for several this trouble… ALONE WHO DID.
• Erleen mentioned somebody might contact which could be “fast tracked.”
• 8/19, Angie of VRZN WRLSS mentioned all fixed and spoke me into another agreement.
• July 22, Fresh bill today with costs of press - moments employed incorporated WE/Evenings.
• Perform subsequently modified stability providing $35.00 back.
• 8/27 Concept on telephone of remove costs due immediately of. 00.
• 9/10- request refinance of house refused because of credit issues - VRZN WRLSS/POOR.
• Named amount supplied –Verizon, noaccount on report. Requested to check on again-9= 0 due.
• 9/23 named Verizon after study / charged for pack by Verizon AND VRZN WRLSS.
• same-day / talked n / Mr. Diary and he could observe all exercise of Verizon. He supplied me with consideration number I never had or understood of as: 0620571705, moved me to conflicts.
• RUDE people! Talked with and was moved by each titles: Declined, Julius, Josh, Brittany, Terry, John. All called me back again to VRZN WRLSS.
• 9/23 Talked with Scott of VRZN WRLSS, he meeting called Verizon. Fresh people today with Josh - established spending same period of statement to Verizon and VRZN WRLSS, John could get data back again to September and established double-bill in June $15.00 in January $98.00 in February. Subsequently Terry who had been ready to describe at length all facets of consideration delivered to selections with Allied. Scott advised me that VRZN WRLSS couldn't get money-back and oustanding stability wasn't VRZN WRLSS problem. Complete telephone time= 2.5 hours.
• 9/24, named Verizon, on-hold and used in really impolite people: Shirley, No-Name, Mandy, Erin, Shatquao, Rochsana-hung-up on me after informing me to pay for my expenses.
• Named again at 10AM after 2 hours performing above, John recommended me how to proceed, was individual, ensured all we discussed was in records. After I requested to talk to boss to reward John and he could provide current email address since all (?) supervisors were in a meeting.
Please realize I didn't come right into a deal for Pack support with Verizon. Each payment issue I'd from and bundled organization, the guidance was to contact Verizon Wireless. I NEVER received a statement from Verizon in virtually any type. This record is submitted to FTC and FCC.
Billy W Childress Jr picture not publishing for this website. Exhibits Verizon residential payment same period as Verizon Wireless
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