Usacomplaints.com » TV & Radio » Complaint / Review: Verizon - Erroneous charges. #626317

Complaint / Review
Verizon
Erroneous charges

I terminated our telephone and online sites with Verizon effective July 10 as my spouse (who's a dynamic job support associate within the Military) was handed purchases that needed us to maneuver to Va. Verizon prorated our service and delivered us a reimbursement within the quantity of $9.74 for that prepaid partial month support.

Used to do not get a declaration from Verizon for that month of July.

On our statement dated 9/20, confirmed a balance due of $29.99 for providers dated 07/13 08/12. On October 6, I named Verizon and paid attention to the automatic program which mentioned our current-account balance was zero. I subsequently talked to Amanda (Worker #4626) to ask about the costs. I discussed that people had terminated our support efficient July 10. Amanda established our consideration have been closed effective July 10, which the cost for $29.99 was charged following the day our consideration was shut. She stated she'd change the costs pending the acceptance of the boss. She described when there have been any problems, we'd get a phone from somebody within three times. I established that my present telephone number was on document and requested Amanda to notate that I'd named. Amanda mentioned that she'd create the notation.

On December 4, I obtained a notice from EOS CCA Collection Company providing people observe that our consideration continues to be put into selection. I named Verizon and paid attention to the automatic program which mentioned our balance was zero. I talked to Christina (Worker #50037) and he or she mentioned that I really could today just talk to Verizon Financial Services at 888-409-7622 or even the collection company about my consideration because it have been submitted to selections. I established that Christina had my present telephone number on document and requested her to notate that I'd named. She mentioned that she'd.

At this time, our consideration continues to be switched to an assortment company and that I can't get anybody from Verizon to talk to us about our statement! Don't perform business with verizon!!!


Offender: Verizon

Country: USA

Category: TV & Radio

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