Usacomplaints.com » Telecommunications » Complaint / Review: US Cellular - Disconnect. #619993

Complaint / Review
US Cellular
Disconnect

This is actually the criticism that I simply posted to US Mobile: I'm acutely upset together with your organization and do intend on changing companies. We'd a stability of $137. I named on Nov 9 and created a pmt of $110 within the telephone with my bank card. I told the repetition that I'd available that evening was the $110. I also informed her I had been exercising of city and wouldn't be house until Sat Nov 13 which I'd spend the rest of the $27 online that morning. I visit abandon the resort today and my vehicle would not begin. I attempt to demand aid and you know what, my telephone continues to be turn off. It was about 7:30 am. Again, I told the repetition the outstanding $27 could be settled this morning. I named US Cell after I got home today and was informed that my guarantee-to-pay hadn't been mentioned within the document and also the only approach our telephones could be switched back on would be to spend not just the $27 but additionally the present month statement. It definetly is not my problem that you simply have nitwits operating customer support that can't notice documents properly and that I won't spend a $25 per point reconnect charge. I did so inform the repetition that nowadays, therefore in case he didn't observe that you are conscious of it. The moment we are able to, we are changing companies. You remove 3 telephone lines to get a $27 stability. Unreal!!! You're the worst. I'll also submit this about the people Cell criticism website.


Offender: US Cellular

Country: USA   State: Wisconsin

Category: Telecommunications

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