Usacomplaints.com » Telecommunications » Complaint / Review: WhiteFence/ConnectVerizon - The Company Repetition Merely Have No Idea Something. #598079

Complaint / Review
WhiteFence/ConnectVerizon
The Company Repetition Merely Have No Idea Something

I attempted to setup our new home phone and online sites via WhiteFence. I requested the repetition to possess my current quantity move towards the new target last Sunday. I had been informed it'd be studied care of, and someone might contact me within twenty four hours to verify the purchase. Nobody from whitefence named me to date whatsoever. I'd to contact them daily going back six-days to check on the order status. Daily I'd exactly the same solution the purchase was in procedure with no additional info they might supply me. About the sixth time after my preliminary buying on the internet, I named its escalation department and was handed a Verizon 1800 quantity to contact to solve my issue. That number is straightforward not really a working quantity. Then I came across the best quantity myself on the web. Named Verizon and also have my purchase re done. Then I named WhiteFence again to stop my order put through them. I had been informed that since the purchase was NEVERTHELESS IN PROCEDURE as WhiteFence repetition she might do-nothing to stop the purchase till it had been established. Normally (I had been informed that) I really could contact Verizon straight to stop the purchase. She offered me another 1800 quantity that was not the same as the sooner one distributed by another repetition. 1800 4279977. This quantity wasn't operating. I'm sick and tired of WhiteFence repetitionis substantial understanding of non-working 1800 numbers. I've overlooked wide range of data regarding how disappointed it had been for all those six-days that I'd to contact WhiteFence to discover the order position with one of these impossible repetitions, besides we'd a 911 medical crisis recently in the home with no land-line. These repetitions simply didn't understand what these were doing. Don't actually use whitefence support when you have any additional options. It's only a middle-man that has no idea, no obligation with no understanding of a functional 1800 figures for that company it's promoting. Really sad event!!!


Offender: WhiteFence/ConnectVerizon

Country: USA   State: Texas   City: Houston
Site:

Category: Telecommunications

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