On 1/23, I experimented with buy glasses during Lensway.com’s “All Frames $38” purchase. The set that I'd chosen evidently was ignored on the site and retail for $128. I named and was on-hold for just two ½ hours. Lastly talked having a repetition and was informed that just particular structures were for sale. I informed her that wasn’t exactly what the mail stated. She cross-referenced, and unearthed that all structures were for sale. She recommended that I place an order thru for another body, after which place the right frame quantity within the records. I wasn’t assured the change might occur. She subsequently recommended I purchase the $128 structures, and they’d refund the distinction between $38 and $128. Nevertheless not assured. I quit a note to get a boss. Two nights afterwards 1/25, no body called back. I again named, and quit another concept for boss, I had been informed her title is “Candy.” Lastly obtained a 1/26 from Chocolate. I indicated the problems that I'd. She explained she’d recognition the $38 for that structures, and proceeded to consider my purchase. She established I had a need to possess the delivery address changed. She established all was established, and that I could be billed $53.05. I obtained a contact with purchase quantity 32281738, compensated, for $76.30 and delivery to my previous target. Subsequently, I obtained another mail with purchase quantity 32281751, compensated, for $149.80. I named Lensway and talked having a repetition that suggested -1738 have been terminated. She established that -1751 was unchanged. She also approved due to all of the problems, she'd decrease my price to zero – therefore comping my purchase. She stated I'd obtain my purchase by Friday, February 4, they might still facilitate delivery. On 1/31, I examined the web site to determine the position. I named Lensway and quit a note for Chocolate using a consultant.incredibly, there's never a boss accessible after I contact and have for just one. I called again 2/1, and requested for Chocolate. I quit her a voicemail on her program. On 2/2, before lunchtime, I examined the web site also it exhibits prepared for cargo. I named and talked having a repetition that suggested they'd previously delivered via Postal Service floor and might get to three to five business days. I again left a note for Chocolate. On 2/2 at 6pm (PST) I named and requested to talk to Chocolate. She wasn’t available. The repetition got my title/data and stated she’d move it along. I expected her who Candy’s boss was, and was informed it was Elizabeth G. I requested to consult with her, and informed she wasn’t available. I asked for Elizabeth’s voicemail. I had been subsequently used in Candy’s voicemail. I pushed Zero enough times that I achieved the overall voicemail that suggested Lensway was available till 7pm. Imagine they shut in the beginning Wednesdays. I quit my title – spelling it obviously – and required a supervisor, somebody higher-up than Chocolate to contact me back. And, I wait...
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