Usacomplaints.com » Telecommunications » Complaint / Review: Verizon directory assistance - Disconnects and wrong info, wait time. #549574

Complaint / Review
Verizon directory assistance
Disconnects and wrong info, wait time

I've only used the final time attempting to resolve what're today FIVE calls to verizon DA and verizon aid. Every time I had been supplied whether wrong-number or disconnected, subsequently moved twice from 411 to verizon straight wherever I had been positioned on store for 15-20 minutes.

Among The first 411 repetitions I handled stated they might approach the credit but each following mistake was fulfilled with "we can not do this" along with a move back again to verizon. Especially of notice was a "boss" Joan 5592 (in my opinion) who simply replied that used to donot realize telecommunications.

I had been available 30 years which type of customer support shouldn't be accepted. I'd just like a CPUC/FCC issue granted against verizon in addition to credit for 10 needless calls. Thanks.


Offender: Verizon directory assistance

Country: USA   State: California

Category: Telecommunications

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