Usacomplaints.com » Telecommunications » Complaint / Review: 011 Communications - Unauthorized Charge, Horrible Customer Service. #542425

Complaint / Review
011 Communications
Unauthorized Charge, Horrible Customer Service

1) regular bills included calls I never created. Was informed that incoming calls from toll free numbers get billed to my telephone number. This really is crazy! Incoming calls from toll free numbers are crap calls to start with. And that I get billed for them?!?

2) After being placed on store for 32 moments, hung-up and attempted again. The saving while on-hold continued stating easily had any remarks, allow the broker understand. Next time after keeping for fifteen minutes, ultimately got broker this time around. Created recommendation to her that think about a genuine individual arriving about the point at least one time even when to request if owner still desired to hold, or atleast have saving provide projected quantity of moments left to hold; when you are placed on hold for such a long time, you begin questioning if your phone is simply caught in phone labyrinth black hole. Agend began lecturing in my experience that they are addressing one-call after alongside support the client.

Used to donot contact to become lectured. I also wouldn't have provided my guidance when the saving hadn't been informing me again and again to talk about any remarks using the broker.

Organization costs for crazy calls not produced by owner, and doesn't truly stay by its word-of attempting to hear remarks from clients. Exactly what a scam.


Offender: 011 Communications

Country: USA

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google