Usacomplaints.com » Telecommunications » Complaint / Review: AT&T - No cust. Support. #492945

Complaint / Review
AT&T
No cust. Support

I'd horrible party, frequently leading to fallen calls upon shifting to some new house. Our cell phone is might work telephone. Because of the horrible party, I was compelled to walk-around my home and home to locate a better (though momentary) sign while stating "I am sorry, are you able to please repeat that." AT&T reps explained that my tackle show-me as residing in a "great" protection area. I actually had a fallen call when speaking having an AT&T customer support representative (that did not call me back following the fallen phone... Despite the fact that I'd informed them-it may occur, and requested them to please call me back and so I would not need to "start over" with another consultant). Given that they did not call me back, I did begin around with another consultant, that totally recognized the worries I had been having, because she couldn't notice me obviously throughout a lot of the phone call. Lastly, after speaking having a lender and getting the phone decreased 3 times during our dealings, I decided I'd to swith ideas. The AT&T consultant offered me the choice of the 30 days check of the newer telephone (quarry is just 16 weeks previous) that "may" aid. They'd not confirm that my tackle had horrible protection, ie: send anyone to the home by having an AT&T mobile phone. They merely stated we demonstrate with great protection. And, my only choice was to possibly (perhaps?) have better service easily update to some new telephone. Our ultimate discussion, having a customer support boss, was extremely annoying. He explained that my support agreement didn't suggest that I'd get ideal party twenty four hours each day, seven days per week, 365days annually. Might he have now been more condesending? I'd have valued having a definite sign (much like my prior handle) that will let me use my mobile phone on my new home. Long story short, they'll be payment me the $175 early termination charge despite the fact that I'd completely horrible party from my very own house (and workplace). These were acutely condesending and matteroffact using their reactions. I highly, extremely, don't suggest at&t for anybody, actually!


Offender: AT&T

Country: USA
Site:

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google