Usacomplaints.com » Telecommunications » Complaint / Review: T Mobile - Out of warranty fee scam. #248546

Complaint / Review
T Mobile
Out of warranty fee scam

I obtained a telephone after I started up the program. The telephone had horrible party and frequently cutout. The consultant suggested altering to some Nokia. I taken care of the update after which obtained another phone-in that the party, support, and protection was a whole lot worse. It steadily got worse till a few months later the LCD display went totally bright. There's nearly a regular background of my calling directly into protest about numerous fallen calls, being attached to phone numbers that used to do not call (crossed cables-that consumed up my moments), no cafes, and my insufficient party and support despite the fact that I had been in a natural protection area. Once the telephone kept getting worse, among the repetitions stated I had a need to deliver it within warranty. I did so plus they delivered back another telephone. Since that time (2 weeks), I've had appropriate protection and also the fallen calls have now been considerablly less consistent. Evidently the initial telephone was faulty once they delivered it in my experience. They declare the telephone was broken internally which it had been consequently of anything I did so. I had been billed the Out-Of Guarantee charge. The only real evidence they've is just a notice they're giving out in my experience. Their placement is the fact that they browse the disclaimer aloud in my experience declaring that I'd get the charge if it had been actually broken. This phone had no actual harm. If there is inner harm, then it was faulty from the beginning as suggested in the continuous issues I'd using the telephone-documented your day after I obtained and began utilizing it. Even though organization may browse the continuous issues I'd using the telephone, they're reluctant to appear into this further. I'm arguing this charge within the quantity of $100 and also the control charge of $6.50.


Offender: T Mobile

Country: USA

Category: Telecommunications

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