Usacomplaints.com » Telecommunications » Complaint / Review: Alert Cellular - Terrible company. #449611

Complaint / Review
Alert Cellular
Terrible company

I had been within the Grand Teton Mall in Idaho Falls and handed among the mobile phone suppliers that one was an Attentive Verizon Seller. While you all know im positive, they usually attempt to quit you and provide you a message to market you a telephone, which salesman did. I had been presently an Altell Client and Verizon had purchased out Altell. Therefore he explained I really could up-grade to verizon today and obtain fresh telephones because I'm on the share strategy with my cousin. And also have no termination charges from Altell. It kinda seemed to great to become true since I have was just one year into my Altell Agreement and so I kept asking him this really is accurate? Your positive? And he reassured me it was. And so I went for this since my telephone have been providing me troubles recently. Today this really is where it gets quite unhappy. We discover my siblings telephone can be used it's people picture and text msg discussions onto it and material, therefore she requires it back a couple of days later. They broker her having a supposable a brand new telephone. With-in times it begins cold up and switches quit functioning. She calls Verizon customer support to obtain a guarantee onto it plus they inform her that since its a brand new telephone you will see a guarantee onto it but she must go to Inform, but appears more involved with it to ensure she'll have the ability to guarantee it and discovers that it's a used telephone for that second-time. Therefore because I'm the agreement owner i opt for her to Aware Of trade the telephone and make certain she gets a new one this time around because we're spending money on new. This really is about fourteen days in to the Verizon Agreement. Although we're investing her telephone in the Pine Ridge mall Attentive shop in Pocatello where we stay. Altell calls me seeking $500 for termination charge. And so I inform the store-manager who had been there what only occurred and claims nicely if you were with-in four weeks of the finish of one's Altell Agreement they cant ask you for. I mentioned I'm annually into my two-year agreement. Your man in Idaho Falls guaranteed me that I'd leave from Altell since Verizon purchased them out. After some talking he claims there's nothing he is able to do however the local supervisor is likely to be visiting his shop later that evening and he'll inform him and contact me. He never named to i named Rob the store-manager and he informs me its not seeking advantageous to me. WHAT your man lies to me and its own not seeking advantageous to me. Geez him lieing alone must avoid that agreement. Illinois simply return with good old fashioned Altell. So next i Contact Greater. Corp office in Cali. But I will simply keep in touch with customer support representatives and inform me they deliver an Email to sales representatives and material after which they'll contact me. No body has. I'm still focusing on it cause there's no means I'm paying $500. Illinois go to courtroom easily need to. Don't utilize Attentive or truly any licensed dealer. Visit the Telephone organization corp. Shop to obtain a telephone.


Offender: Alert Cellular

Country: USA
Site:

Category: Telecommunications

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