Are the better business really needed and what good are they. My girlfreind had her Verizon service shut off by the bbb. They called and asked what the problem was she told them how verizon wireless was trying to con her. You see she was an altell user and they tried to con her by not letting her get a second line for 9.99 which is what the altell rep told her. They charged her 700.00 dollars for early termination fees. The bbb are the ones that told her she would not be held liable for verizon con artist charges and they would be the ones who would take care of it. They shut the phone off and said you won't be held liable for anything and it will not effect your credit, a week later the con artist from verizon starting calling and demanding money she then complained to the bbb a second time they did not contact her. Verizon must of squashed the bbb like a little ant. The bbb will not get your money back for you or help you with nothing they are the ones who need to find a bbb like company to make sure they are worthy.
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