I totally agree with Desisee. I also was put on hold for 45 minutes to be told I had the wrong extension, they only have three options and cancellation dept. Wasn't one of them. I was transfer to the cancellation department. After waiting another 39 minutes to have the live ring with no one at the other end. THAT was it. I called Bell explained my situation and changed my lines back to Bell. I felt like i was swindled. I am the customer, they are the business and they did me no favour. They also haven't answered the email i sent them on Jan 5. Dimitri who? 1 416 884 4777 n. York 0004 yak rep. Does anyone know this guy. I called his number he gave me and I had the wrong number. Imagine that.
Bye bye yak.
You are a shitty small company with lack of customer services, by reading the above comments looks like to me you have unrealiable customer servives and I will be spreading this to all the people I know.
I have been a Bell customer since I was old enough to have my own phone. I will not be swindled again.
MJ dated Jan 27
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