Usacomplaints.com » Telecommunications » Complaint / Review: Silv Communications - Fraud and scam. #407955

Complaint / Review
Silv Communications
Fraud and scam

I obtained a phone from the guy proclaiming to become Verizon, providing me a considerable discount on my company long-distance. Humorous, he did not know-all of my present telephone numbers: hit one.

I frequently asked him if he was from Verizon and he explained 'believe me, I'm from Verizon and that Iam calling to help you save cash' — high pressure, to ensure that was hit two. I chose to entertain myself by reading him out.

I told him undoubtedly that I did so not need my long-distance supplier to alter, that I needed no modifications designed to my bill. He questioned me a couple of questions, for example my title, of course if I needed to conserve money on my long-distance. I mentioned 'yes, obviously, but again I DON'T need any modifications designed to my bill.' He assured me again ('believe me') that number modifications could be created. Hit 3, goodbye.

Fast-forward 2 weeks and that I get a statement with two complete weeks of costs from these businesses. I had been livid, and so I named nowadays to discover how this occurred. I had been informed that someone with my title had approved the change. She subsequently proceeded to perform a saving in my experience, allegedly of the discussion of 8 weeks before.

Listed Here Is the kicker that delivered me outrageous: certainly I did so notice my speech declare 'Yes': about 12 occasions, to a myriad of conditions and terms that have been never read in my experience. The saving was CLEARLY ripped, cut, pasted, and named utilizing my speech, and also the 'Yes' I noticed again and again and around was exactly the same precise 'Yes' merely placed in the proper factors. I had been beside myself

I charged them of scam, and threatened appropriate motion simply to be used in the 'boss' called Laura (x100) who explained when I follow appropriate motion the costs won't be corrected. I informed her to change the costs instantly, she decided, and that I hung-up, fuming.

I Have noticed my share of scam and cons in my own evening, but this requires the dessert. Itis insulting in my experience and it's really insulting towards the telephone business. And there is nothing like reading your speech modified to express anything you have never really said. Did I note I'm LIVID?!?


Offender: Silv Communications

Country: USA   State: California   City: Los Angeles
Site:

Category: Telecommunications

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