ATT client solutions went towards the PETS, I simply quit ATT fix penny in Hurst, Texas where often I get exemplary support, I simply do not like needing to consider time out-of my day-to return a telephone for that next period, however it is toughest when you are informed that you delivered the sole once in Aug. Okay in May I turned to get fall calls a store ton or couldn't get calls, to the stage I contact ATT client and have when they might I would like to out-of my agreement, due to the poor Support I had been getting, the I talked to provided me a fresh telephone to determine when the issue might disappear. I approved the brand new telephone, but was not delivered the phone he guaranteed, I understood then I'd created a poor choice. Okay back again to today’s problem with ATT restoration heart in Hurst, Texas about 3:20pm I visited the restoration heart per fallen calls, that's been happening for around 90 days. I was informed the final time I was their easily needed to return the telephone again I'd qualify for another design and so I did, nicely that wasnot accurate, a woman from the title of Ebony (witch was a brand new encounter) quit me in the table to get a long time while talking to a unfamiliar individual at that time, till I request (Kimberly Lamb) to determine where she was, then when Ebony returned she started to inform me I wasnot entitled to both time hit, I told her this was my four time returning that design phone (Samsung A737) while speaking with her Angel Ferrazas got up and started to talk to me after Ebony got rude, I subsequently clarify myself to Angel, how might I understand that I really could return the phone easily wasn’t informed to retune the phone. Something result in another and Glenda Rickard got as much as the table and place her two penny in plus they started to state I’m the supervisor and we shall not substitute the telephone model, so that they substitute my telephone using the same model, but explained to not return to her shop phone customer support for the time being on. This is actually the same person who simply pissed-off everybody she support while I had been within the shop. Just how can the corporation remain in company with one of these poor customer support representatives? Oh Ya this isn't the whole tale will require to lengthy to inform you anything. Three of the repetitions at work were standing in the table containing at me WOW. Another stay back taking a look at them-like they'd dropped their thoughts.
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