Having an issue creating a discuss my telephone on Facebook (other sites work great).in-May the telephone is a year-old. I named customer support about this and was informed that there is something amiss using the telephone plus they were delivering me a brand new one. I obtained the brand new one in regards to a week later, place in the battery, sim-card, etc. After I went onto Facebook to remark I obtained exactly the same mistake... Site briefly unavailable etc. Named customer support back and also the repetition delivered mean update about the application for that telephone, but since it was after 9:00 pm needed somebody contact me on Friday to determine if it worked normally it had been deemed nuisance calling so delayed. I switched the telephone off subsequently switched it back on following a moment like I had been directed. After I continued to Facebook... Same mistake. I visited the shop 24 hours later and was informed by repetition to contact the guarantee division and find out when they might deliver me another telephone. I informed her at this time I actually donot need the exact same telephone. I move outside and contact the client support representative who informs me to contact from another telephone to allow them to achieve this troubleshooting. I informed her it willnot matter since I'm still getting the same issues with the brand new telephone. I wound up contact the warranty department. 24 hours later and was informed that I really could proceed within the shop and purchase a telephone at retail value. I return to the shop 24 hours later and was informed from the repetition I've been coping with to phone customer support and have for an earlier update. Before I named I went to the telephone they'd on-display which was the precise design I've and went onto my Facebook and attempted to create a remark... Same issue. I visited the telephone alongside it which was exactly the same create, but various design and did the same also it worked... And so I get into my vehicle and call customer support who keeps placing me on-hold since her boss is on the phone. While she gets back about the telephone she claims that it's as much as the attention of the store-manager. I return within the shop and also the store-manager claims that I will do an earlier update. Once the repetition provides me to the telephones that are offered she quotes me costs of $150 & $200. I informed her the telephone I've was not that significantly. And so I questioned just how much to stop and he or she stated $130, cheaper compared to telephones she was providing me. I then return in my own vehicle, smoking appearing out of my ears right now, and phone customer support again I begin by stating towards the repetition I'm really disappointed with AT&T which when the issue does not get fixed I'm deleting my strategy. I tell her anything, she claims that there is a $75 early update charge inside which she'd renounce that and also have somebody contact me on Friday at 1: o0 to pick a brand new telephone that might be an acceptable cost. Fastfoward to Mon I obtain a follow-up phone from another repetition about how exactly the telephone is operating, clearly they do not talk also well. I tell him the tale and he claims nicely Facebook is just a 3rd party and we'renot accountable and also to try to to get hold of Facebook. I tell him how I attempted the telephone design within the shop which did not function, however the one alongside it which was exactly the same produce although not design worked great. He virtually suggests there's nothing they are able to do. I tell him I'm spending money on something that I can not completely utilize and they are informing me it's Facebook when it's that design and its own compatibility. I told him that I had been getting a phone at 1:00 plus they were likely to I would like to change telephones. He claims there's nothing within the pc declaring that... Below I stay at 1:19 with no phone with a telephone that fails correctly on Facebook. Could it be the finish of the planet... NUMBER! BUT I actually donot believe I ought to be spending money on something that I actually donot get 100% utilization from. I've been using the organization since 1994 and also havenot had an issue so far. All I'm requesting is for another telephone that works and somehow personally I think that I'm being tried to get a telephone that I bought from their store that does not completely function!
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