On 11/09/06 I requested run wireless support and also the motorzr v3m. The telephone on the site was marketed at $49.99 following a $90.00 refund. Being that I usually never get involved with refund acquisitions w/d I understand it is a rip-off I had been reluctant to express minimal. But I needed a brand new telephone and so I "dropped" for this. The salesman assured me I'd obtain my new telephone the following day. When I was (but still am) presently a nextel client which was ideal. I had been at the conclusion of my payment period. The brand new telephone might appear my agreement might roll-over and that I might begin clean t / run. While my telephone didn't appear the next evening I thought perhaps due to the vacation (EXPERTS) however it nevertheless hadnot come from the next. About the 4th morning I believed only perhaps there is an issue. And so I began making calls. Numerous calls w/d the same as everyone run hung-up on me too. Lastly about the fifth da i struck 611 from my nextel cellphone and discovered an excellent individual who wasn't just likely to not hang-up on me but help me too. I informed her my issue she investigated it and discovered the cause I'dnot obtained my telephone was since no body had actually bothered to-order it. Although I'd previously paid $151.54. Suppose. At that time I informed her to overlook it. I'd the same as to possess my money-back and stop. She stated sure positioned me on-hold after which returned and apologized. Stated the run representative wouldn't stop t/e talking straight to me. Good set her on I said. To my wonder in the place of eliminating this low-purchase when I needed this lady attempted to obtain me to still purchase telephone and enhance the container by providing me a credit with my "refund" cash. For my difficulty. After I questioned her how did she genuinely believe that to credit me with my very own cost was some kind of support in my experience she turned this really rude individual who subsequently started talking with me as though I had been silly. Describing in my experience how I'dnot need to spend a statement for one to two weeks because of this fantastic credit. I informed her yes it is named prepay not customer support. She subsequently educated me that she didn't wish to claim n / me which easily didn't such as the present I really could feel free to stop. (oops my initial concept) also it might occupy to 10 months to obtain my cash back.incredible! It just required them 2 times to operate the cost, but to come back cash their are stations and problems. Even while she sits there and recognizes nothing has been requested. After many more calls, one-one for their so-called government customer service division (exactly what a crock) I had been educated that I'd again not implemented correct process. That it's my obligation to contact the financial institution that released my card and also have them contact run to obtain my cash back. The runaround. I named the financial institution plus they were surprised that run might/wouldn't matter me a credit. They assured me I'd get my money-back but I'd need to challenge the cost. They'd subsequently need to stop my card and send a brand new one due to scam (which obviously it had been) and that I would need to delay about 5 to 7 business days before a brand new card came. All of this difficulty just because a business declined to come back my cash for not promoting me something. I delivered 2 emails which went unanswered. But knowing in the additional websites I Have visited they're possibly simply dropped within the mix.
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