Here I go again. Sprint once again is in Breach of Contract. To make up for breaching their contract with me over and over again last year, I was suppose to receive FREE Nights and Weekends regardless of what time I made the call. As usual, everything has been fine up until now.
Suddenly, I noticed a $5 charge for Nights and Weekends. I decided to check my past bills and found Sprint has been charging me $5 for Nights and Weekends for the last THREE bills!
I called and spoke with one of their stupid representatives who told me I could only get credit for 60 days. I told her, I had a contract with Sprint, and that I should NOT have been charged in the first place, so I don't care if the 60 refund policy is on their bills or not. I believe legally, they breached their contract with me for I believe the FIFTH time since I signed up with them.
I am waiting util 9 AM CST to call their executive office and see if I will get another run around or be connected to Pam Davie, Claudia Poe, or Edgar Smith. The last time I called I had to leave voicemail messages and not one of them returned my calls.
I am so sick and tired of Sprint's games.in my opinion they are NOT TO BE TRUSTED. I signed up with them in April and it has been one problem after another with them. I have to watch EVERY SINGLE BILL. The service is UNRELIABLE, even though I live in the service area. When I complain, the excuse is Cingular built a tower right next to ours so it is interferring with service. BUT, it seems right after I complain, my service gets better for awhile and then the whole thing repeats.
I am going to file yet another complaint to my State Attorney General and ask him to tell Sprint to release me from my contract WITHOUT PENALTIES. I can't wait until April. Enough is enough. I have given Sprint more than enough time to get their act together.
I wish this company would get hit with a great big fine and then maybe it will learn something.
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