Usacomplaints.com » Telecommunications » Complaint / Review: TracFone Wireless - Cheated. #189353

Complaint / Review
TracFone Wireless
Cheated

TRACFONE Wireless, Inc. A part of America Movil. U.S. Patent No. 5,631, 947 I've appeared in my own mannual, and on the established website site but discover no tackle, who to get hold of apart from the client support quantity, 1 800-867-7183 They've intentionally left off all details about themselves, officials of organization or whatsoever. This will not be permitted.

I really donot usually do that but this personally I think so firmly about this I'm delivering some data for you.

Our daughter gave me alittle phone named A-TRAC telephone, for Mom's evening. It had been some of those telephones that you simply certainly will make use of a pre-paid, and purchase card on, also it would not be bad everywhere within the Usa. The telephone he offered me was not faultless, and maintained heading out again and again dropping the air-time I'd positioned on it. The final moment it went, nothing might be raised onto it whatsoever.

I called the organization on three distinct events, every time it just happened. Lastly, I was told by the technology it had been abnormal this happened again and again and also the telephone should not be faultless. She told the telephone to be sent by me back plus it would be replaced by them. They did that. If my moments I'd about the phone could be used in the brand new telephone but... Before they did, I requested many times. I recorded what she stated and he or she stated they'd be. I'd over 3 hundred models onto it if all of the moments would be moved around I questioned her, she said they'd.

She explained that after my previous phone was delivered back they'd examine the models outstanding and include them towards the new telephone, inside the month. Well, I got another technology and called back and he explained, they've not been included however, it'd take. And so I called back nowadays, currently I am told by them they've no report of the 300-plus moments, they display NO report of it, and can't give me them. I was about the telephone to get a very long time and went in the technology towards the boss. The moments I taken care of are eliminated, I will not be compensated by them, not really permanently will. That I have wound up losing money, and they got the cash and dropped the full time about the telephone.

They declare I just had 120 models onto it. I take advantage of the telephone really rarely, only if I trave for instructions, or disaster factors locally. I'd recently bought a card for 250 units, and had occasion quit around, producing the full time arrived at over 300 units. They stated get the models onto it and protection needed to examine the telephone. They couldn't. Since once the telephone carry on out, the technicians could pull-up the models and include them back about the telephone before time I asked that in the time.

This time around the telephone blanked out entirely. Once the alternative returned to submit another telephone she stated as she couldn't as well as their protection division would need to check out it. It'd get around. One month. I waited, and delivered the telephone back. I never got my full-time rolled-over towards the new telephone. I named and was informed they'd take. I had an incident quantity I kept referring and called to, which period, I had been informed they CAn't display I will more than 300 units, but just 120 units. That is incorrect. Personally I think I delay have been lied to, and robbed. THEY GOT THE MONEY AFTER I had occasion, and PURCHASED THE CARD remaining, for purchasing the card and that I am receiving nothing.

They suggested I purchase another card and air-time. What do I have to do to document the official criticism? Here is the very first time I lied in my experience and have actually completed this, but feel just like they've robbed.


Offender: TracFone Wireless

Country: USA

Category: Telecommunications

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