I probably have now lost $139 and can't get it back - of course. I called the IO 24/7 order line to cancel an order due to family emergency and travel for a funeral. A live human answered on the 'order line.' Good all set to cancel right? Wrong.
The rep told me she can 'take an order' but cannot 'cancel an order'. I had my order # and cust ID but she can't look up order #'s at all in any way whatsoever. Order line? Bullshit! Scam artists. She can only take your $. Finally she gave me a tel # for Summer at 310-702-2696. She also emailed Summer but cannot CC to me.
I asked her to just send me a regular email stating I asked for a cancellation and that she sent a message to Summer. She caqn't do thyat either. Can't send an email! BS I am not THAT dumb
I do not trust these crooks.; Every question I asked there was a long pause and a canned reply was obviously given. An order line that cannot cancel an order but can AND WILL take your money? C'mon! I'll post back IF I get CC credit back. The rep os a liar for sure but told me she was in Cali and Summer is too. She said she 'believed' the products ship from Cali.
I askeds why $10 shipping from Cali to Nevada (next state over with a common border).. Her answer shipping -and - handling totals $10.
Decide for yourselves. I expect the 'buds' are bullshit too. Never tried them and never will.
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