Usacomplaints.com » Sports » Complaint / Review: Bud s Gunshop - Terrible Service. #857868

Complaint / Review
Bud's Gunshop
Terrible Service

I had been among their "VIP" clients. Positioned an order for Ruger Mark III on 3-18-12 utilizing the "E Check" technique. I applied E Check to prevent the 3% surcharge positioned on the purchase for utilizing a charge card (seek advice from MasterCard - this can be a banned exercise for MC suppliers!). They confirmed the money to my acct. On 3-19-12. The money turned up on 3-20-12.information on their site claims this EFT requires "6 business days" to become acknowledged for their consideration (my lender stated 3 days was significantly more than sufficient for this kind of deal).

After 8 business days I e mailed their unique "VIP" Customer Support (CS) website to ask regarding the temperament of my purchase. My problem was never responded. Obtained alternatively an automatic reaction parroting the exact same blather about needing to delay 6 business days for my e check to become "transferred" within their lender, after which another 6-7 times for "running". Because they record no telephone number to demand help (certain excellent being truly a "VIP" client!) I visited the Web and discovered the amount thru a third party. After wading through their telephone selection choices (each one of these pushing one to make use of the email CS purpose) I eventually got a genuine individual. I described my scenario (I had been today in the 9th business-day). The CS representative looked up my purchase and really mentioned, "your weapon continues to be offered - there's nothing else available'. Then he mentioned his boss was "also hectic" to speak with me. Then he agreed to return my cash and my VIP membership price. Later I obtained many emails (almost all their emails are "No Response) showing I might not be receiving my VIP membership payment returned (though in my own Marijuana's consideration they currently had it terminated by your day I'd registered for this (1-14-12).

Bottomline:

1. The CS representative I spoke to was a pleasant child who had been fresh enough at work to really inform me the reality. The presumptive cause my weapon was offered to another person was that another person bought it having a charge card - a deal that's prepared by Friendis instantly. The Markiiiis (stainless, 6.88" barrel) are hot-selling items which transfer quickly offtheshelf, particularly when they're affordable).

2. I (later that evening, 3-30-12) obtained a horrible email "apolgizing" for that stock "mix up", and providing me a $15.00 discount "on my next purchase" (yes, right)


Offender: Bud's Gunshop

Country: USA
Site:

Category: Sports

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