This is a follow-up to my complaint published on Dec. 22, 2012. On Dec. 23 I was contacted by a Budsgunshop.com official by phone, and after a handful of email exchanges with their V.P., I now firmly believe this was a "stock issue." Given Budsgunshop.com's genuinely appropriate response ...
I ordered a shotgun on Nov 14th with a credit card. The website said shipping in 3 to 7 days. I called on the 23rd and was told they had trouble getting the gun from the warehouse, but that they would get it out early the following week and expedite shipping. It's now the 29th and they still ...
I purchased a firearm 8 weeks ago and it was not what I ordered. Buds (Derek/GM) said to read the fine print - "the gun you receive may not be the gun you ordered." The gun is now yours, we will not accept it back - and this was 5 minutes after I first saw it at my local FFL. I contacted ...
I recently bought an AMC 1911 at Buds and it wouldn't feed. I took it back for repair, only to be told that 1911s need to be racked and released using the slide release to feed each round - which I knew wasn't accurate, and which was contradicted by the owner's manual for the gun. Not trusting the ...
I was one of their "VIP" customers. I placed an order for a Ruger Mark III on 3-18-12 using their "e-check" method, to avoid the 3% surcharge they place on credit card purchases (which, incidentally, is a practice MasterCard prohibits its merchants from doing). They confirmed ...
Fairly simple: I bought a new rifle from them. Received it Friday, went to shoot it Sunday - click, click. Contacted them and they did nothing but refer me to the manufacturer, DPMS, where it would take 10-14 business days (2-3 weeks). They said they would pay to ship it ground to DPMS (what they ...