This is a follow-up to my complaint published on Dec. 22, 2012. On Dec. 23 I was contacted by a Budsgunshop.com official by phone, and after a handful of email exchanges with their V.P., I now firmly believe this was a "stock issue." Given Budsgunshop.com's genuinely appropriate response ...
I ordered a shotgun on Nov 14th with a credit card. The website said shipping in 3 to 7 days. I called on the 23rd and was told they had trouble getting the gun from the warehouse, but that they would get it out early the following week and expedite shipping. It's now the 29th and they still ...
Our last encounter with Bud's Gunshop was different from a couple of years back. Customer support reps deliberately drop calls, and when you ask to be transferred to a supervisor, they drop the call or never call back. This isn't just my experience; other customers have told me the same thing. Buds ...
Saturday, September 28th, around 11:30pm, I placed an order for two guns from "Buds." Within an hour or two, I realized I'd selected a CZ 550 with the European-style stock, but had meant to buy the American-style stock. In good faith, I sent an email immediately to "Buds" to ...
I purchased a firearm 8 weeks ago and it was not what I ordered. Buds (Derek/GM) said to read the fine print - "the gun you receive may not be the gun you ordered." The gun is now yours, we will not accept it back - and this was 5 minutes after I first saw it at my local FFL. I contacted ...
I bought a single handgun from these rip-offs. I ordered a Taurus M85 in stainless finish with gold highlights and pearl grips. I received an M85 in flat finish with rosewood grips. When I called, the sales rep said he would call back the next day, which he did, and then his boss told me to read ...