I joined american family fitness a couple months ago and went alone. Soon i was being charged double (2 x $10 per month) and inquired why. It was brought to my attention that another account was added using MY voided check I used when opening my account.in addition there was no signature by me authorizing such actions. I spoke to a gentleman named Ray who said he was the man in charge. After being combative "Ray" hung up. I am paranoid and frustrated to the point i no longer wish to attend the gym and i want them to fix their mistake. This has been going on for three months now and i have not been in almost as long. I will report this to the better business bureau as well as posting it on blogs in hopes it does not happen to anyone else.
This occurred at...
American Family Fitness 1806 Vestal Parkway East Vestal New York 13850
My name is Brittany
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