My employer used to have payroll deduction for American Family Fitness memberships. After enough complaints they canceled the relationship. Somehow the payroll deductions continued. When we caught it several months had passed. There were many of us who had already given the gym credit card information and they were already billing our credit cards, too!
They were double dipping and when we alerted them of this they refused to refund the money saying we should have paid better attention! They they refused to cancel the membership until the contract was up even though we were justifiably angry and unsatisfied. When you do try to cancel after the membership is up they try all sorts of things to tell you it can't be done.
Just try and cancel with them! And they raise your rates without telling you! They are also very homophobic. American FAMILY Fitness is like Focus on the Family if that tells you anything. Take your money elsewhere. You'll be glad you did! American Family Fitness sucks!
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