I placed an order with SoCalGeocoins 10/18, after not receiving my order by 10/28, I sent several emails requesting information and status of my order to SoCalGeocoins, and also individual emails to the owner's Nanette Thacker & Matt Thacker. After getting no response to any emails, I filed a dispute with Paypal on 10/31, who I had sent my payment thru. On 11/01, Matt Thacker sent me a short email stating my order would ship out on 11/01. I had placed this order for items I was going to use as door prizes at an event I was having on 11/06. When 11/06 arrived and the merchandise from SoCalGeocoins was not delivered yet, I filed a claim with Paypal, and stated I wanted to Cancel my order and requested a full refund. On 11/09, I received a status of claim from Paypal stating that Matt Thacker had shipped my order! I at that time sent Matt Thacker and email asking why he shipped it, I was no longer in need or wanted the items I ordered and that I would be returning them! I finally received the order on 11/12, I immediately prepared it for return, and sent it in the following days mail! The items reached Matt & Nanette Thacker on the 18th of November. I have requested numerous times for them to please honor their email response that they would issue me my refund, as of today's date of 11/29, I have NOT received my refund! They have behaved in a very unprofessional manor! I am deepley disappointed I ever ordered anything from them or their company and I would recommend that no one have anything to do with this company or these individuals!
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