Usacomplaints.com » Sports » Complaint / Review: J-Variety.com JBikes.net - Jbikes.com Is the WORST bike shop in california, false advertisement, worse customer service, Rude!. #607747

Complaint / Review
J-Variety.com JBikes.net
Jbikes.com Is the WORST bike shop in california, false advertisement, worse customer service, Rude!

I found Jbikes.net on a sponsored ads on Google. I checked their website and found two bikes that I liked. On the website it stated that the bikes are all assembled and it did not mention any fee for it. Also the site states that if you shop in the store you will get a free gift and you pay no sales tax. I thought that the bikes were great deal and with the offers its worth the drive. I drove from LA to their store in La Puente, California. It was close to 34 mile drive each way. When I got to the store, no one came to help me.in fact I passed by two asian guys at the front counter and neither way said hello nor did they ask me if I needed help. I even made a joke boy are you guys far. And neither laughed or acknowledged me. The store was empty and no one else in it. I finally found another Asian guy who was assembling bikes and I asked him for help and he told me go back to the counter. To make a long story short, I finally got help and found one of the bikes that I was looking for. When I asked about the other bike, the employee kind of laughed and said me and my friends bought all those bikes. I didnt even bother mentioning that on their site it clearly stated they were available both online and in the store
The other bike I wanted had no pedals, so I couldnt really seat on it and see how it feels, and when I asked where the pedals were, the employee stated that they take them off so no one rides them to try them out. I found that strange but thats their policy I guess. The bike also had the chrome cheeping off the handle bar. I asked them if there is another one? Then the other Asian guy, who was the owner called his warehouse and found out there was another one. He then tells me I can go pick it up there. Not that someone will bring it in the store. Again I found that a bit strange for service and keep in mind I called them before I left to make sure they had that bike in the store and they told me they had a few on hand.
I finally decided that I like the bike too much and I wanted it. All the sudden everything in the price started to change. First, the owner told me that the price with no tax was good only if I gave cash. I found that very strange and I have reported their company to IRS as well for tax fraud Then the owner in the middle of our conversation leaves very rudely and tells his employee see what he wants! Then the employee comes and tells me I also have to pay $23 dollars additional for the installation. When I brought up the website, the owner came back and said, the website and store are not the same. What does that mean I asked? It stated all bikes were installed on the FAQ section on their page, but apparently only for the ones ordered online. But bikes are delivered in a box, not assembled I said. He ignored my comment. Then the owner said also the gift are for selected items, and at that moment he did not feel that was a selected item. I told him No where on the site does it list what bikes were selected items. Then he stated cruisers. Keep in mind I was buying a cruiser. But the owner said not that one.
I will not recommend Jbikes.net to anyone. They are shaddy, they run false advertisement, they are rude, they give no service or help. The owner is rude and since he makes good money acts like he owns the world. The owner nor the employees had much knowledge of bikes all their bikes are cheap and from china that are worth half the price. I would have reported them to better business bureau but off course just like all shady business they are not members. Furthermore, when I stepped outside to think about what just happen, I saw the owners wife pull up to the shop with a brand new S500 Mercedes worth over $120,000 Now I know where all that cash he kept on asking me for goes to.
Do not shop from them, they are croacks, shady, they run false advertisement and sale over priced, heavy, non-quality, junk bikes and provide no service!!!


Offender: J-Variety.com JBikes.net

Country: USA   State: California   City: La puente
Address: 14414 Valley Blvd. , La Puente, CA 91746
Phone: 6263335533
Site:

Category: Sports

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