A few fo weeks previously Lender of America approached me with notice they thought my credit card have been sacrificed plus they instantly released a brand new card. I had been going and may not proceed my local Rockledge FL World exercise. After I went in on June 22 I had been educated I had been overdue for 2 weeks of automated costs and would need to spend both back weeks along with a $20 late charge. I described the problem using the credit card and stated I'd approve utilizing the new card, spend the rear 2 weeks although not the overage costs when I had never been informed. The lady in the table described it had been a computerized program that named and remaining communications (first rest). There have been never any communications and that I stated used to donot believe that was an extremely reliable program. I informed her to-go forward and cost the card for that two previous weeks and also to possess the supervisor phone me if there have been concerns. Ricky Jesse (supervisor... (possibley regards to the dog owner Bill Jesse) named 24 hours later and was really rude and stated used to donot know anythign about company (I started and successfully required public two hi-tech firms). He explained they'd shipped a notice and had confirmation of shipping (minute rest) but couldn't/would not tell me the day it had been created or how they'd verification. Subsequently within an furious trend Ricky stated he was rescheduling my account (boo-hoo!) and not setting base in his faclity again as he hung-up! (Good people skills Bob). Subsequently 3 nights later I obtain a notice dated June 24th informing me of the issue in payment. This apparent CYA notice now's dated two times following the preliminary event and required the entire cost such as the back 2 weeks and also the late charge.
Bottomline. This location and also the supervisor Harry Jesse isn't to become respected. I'm awaiting the smallest effort by them to gather, cost my card or mess with my exemplary credit ratiing and so I may punch them having a proper problem towards the condition and small claims match.
Rick Muething
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