Usacomplaints.com » Shops, Products, Services » Complaint / Review: Mervyns Dept Store - Fraudulent billing. #265777

Complaint / Review
Mervyns Dept Store
Fraudulent billing

The facts are therefore numerous that it's difficult to incorporate all of them. Nevertheless, I had been billed for a product that used to do not buy on May (it had been a purchase being produced by a girl alongside me which was inadvertently put into my cost). I instantly captured the cost during purchase also it was allegedly fixed from the worker at Mervyns in those days-it had beennot, and turned up on my declaration! I called instantly and was delivered a declaration to signal. I closed and delivered the declaration. I had been subsequently charged again for that product! I obtained a notice stating that I had been accountable for the cost when I had my charge card on me at that time (naturally). I called again. I had been advised to create a notice declaring, 'what occurred and obtain it authorized from the store-manager and deliver it to H E-Money Lender.' I complied. I had been still charged for that deceptive product. I visited Mervyn's and also the store-manager aided and named H E-Money Lender (as she didn't possess a signal amount to get rid of the cost-which today had overdue costs and fund costs put into it). A "supervisor" "George" informed us he might deliver another notice for me to create "this wasn't bought by me" on and he requested to get a backup of my CDL to evaluate signatueres about the cost (the backup that was delivered to me was clearly not my trademark-it had beennot actually my name). George stated that he'd create a notice to TRW to describe the mistake which I'd get a backup. I delivered what George asked for. Used to do not get a notice - actually, no notice was delivered to TRW. I acquired another notice stating that I had been accountable for the initial fake cost since I have had my card on me at that time. I visited the manager of Mervyns in San Luis Obispo -again - and he or she named and after many calls it had been decided by still another "supervisor" of H E-Money Lender the costs weren't my problem which all costs could be eliminated within 7-10 days. Therefore, after I obtained my declaration in November, the overdue and fund costs were eliminated and 1 / 2 of the initial cost was acknowledged! I'm still being billed for 1 / 2 of the initial fake charge and that I possess a fund charge on my take into account the present cost. I named H E-Money Lender and talked to some "supervisor" "Arnold" who stated that I 'had a need to signal a notice' (exactly the same one which I've currently authorized 3 times!). I've two calls into the supervisor at Mervyn's and am awaiting a call-back to obtain her help. I've copies of characters that I published during all this... I've not created another buy at Mervyns since April.


Offender: Mervyns Dept Store

Country: USA   State: California   City: San Luis Obispo

Category: Shops, Products, Services

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