Hello,
Our title is Wayne and that I have now been unfairly noted to credit companyis by Bank of America. I called-up to obtain a reduced amount of my rate of interest to obtain a callback 2 nights later in the platinum choice difficulty department on November 25th. They provided a easily shut my consideration and attempted for difficulty they might get me a diminished rate of interest. They offered me till DECEMBER 15th to create a choice. I called back on DECEMBER 11th and approved and offered 640 bucks to begin in plan. I requested the CSR when they could be every other costs due and he or she responded all I had a need to spend was 640 bucks. I had been approved towards the plan and recommended that my next cost could be due in January.
January emerged around and that I obtained my approval notice and my conditions detailing that which was believed to me about the telephone including no late costs and just spending anytime for the reason that month it had been due. Amounting to 640 pounds. 14 days later obtained a notice about the 26th on Jan from Lender of America stating I had been 1280 bucks behind and had a need to make arraignments for cost. Named CSR at Bank of America about the notice supplied and was educated that I had been a payment behind but still owed 738 bucks for my Nov cost. I browse the notice towards the CSR that Lender of America delivered and he or she decided to that which was within the notice and was informed i had a need to spend the 640. She explained that payment was still getting up. 7 days later was named again after creating a payment for 640 and was informed I had been still behind 640 bucks and have to make cost. I subsequently created 2 more cost for 640 bucks in Feb to become swept up on consideration.
I named Bank of America to discover that which was happening and discovered that I had been 1 cost behind however it is just shown in my own DECEMBER 09 billing statementing, additional claims say 640 bucks. The CSR attempted to keep harping on DECEMBER 09 that ought to have now been 640 since there payment was behind. Every declaration there after has stated I've just had a need to spend 640 bucks. I contended and captured them on a high story by which they might not clarify where the 768 bucks extra choose to go and that I have been not modified. The large problem I've is they've documented me overdue for 2 one month late as well as their online payment and cost choice has explained in the DECEMBER 28 that my cost hasbeen 640 bucks. I'm tired of coping with their difficulty division plus they have now been proven incorrect. I had been unhappy when informed I had a need to get appropriate action to repair. Additionally where's the 768 dollars that's now vanished from my declaration that they're dinging my credit for just two weeks by which I'd settled 640 bucks. They approved and informed it had been taken care down from the CSR. I've had this mortgage for ten years also it had initially possessed by MBNA that we never had difficulties with. Bank of America has fooled me and caused harm to my credit rating that was in excellent position with all credit companies. Has someone else had this same problem
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