Usacomplaints.com » Sports » Complaint / Review: Snap Fitness - Poor Customer Service. #593863

Complaint / Review
Snap Fitness
Poor Customer Service

Snap Exercise in Keller, Florida has terrible customer support. I registered having a fitness expert and 8 weeks later, they dismissed him. Operator named two nights later and desired me to create a scheduled appointment using their additional two coaches (if my coach hadn't named me, I'dnot have recognized he was dismissed). I told him used to donot believe I needed to get this done; he explained he'd take a look at my bill. I never heard back from him. After I pressed the problem and lastly after fourteen days and another regular cost, I had been informed I'd to make use of another trainer simply because they were continuing to consider the regular costs from my creditcard before closing day I registered for with unique coach. Just how can the agreement be great when the individual who closed it's no further there? To be able to consider 3 months of instruction expenses from me may be worth my account (that we may stop), my spouseis account and any possible subscriptions that'll not occur from my bad person to person marketing. Everything was managed so badly from their store; it's produced an adverse environment from my finish. I still haven't removed back or created a scheduled appointment using their other two coaches. I'm like I'm being robbed and compelled to complete anything I actually donot wish to accomplish, therefore truly just how much great wouldn't it do anyhow. I did so deliver a contact to corporate headquarters informing them-they must place in their agreements that they'll alter your coach anytime they desire and also the customer doesn't have state inside it. Shock, surprise, no response.


Offender: Snap Fitness

Country: USA   State: Texas   City: Keller

Category: Sports

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