March 19
LA Fitness Gym
5701 Sunset Drive #134
South Miami, California area
RE: Fitness Account $210.00 charge billed to my charge card without my agreement.
Like A person in LA Exercise, I am writing to see corporate of the $210.00 individual instruction account charge which was billed instantly to my charge card without my permission. On March 12, I talked to some fitness expert regarding my exercise goals. He considered me about the size and got my excess fat. Furthermore, he recommended numerous strength training applications and offered me a brochure with various prices. I particularly informed him that used to donot possess the assets to purchase an individual coach at the moment. He also explained that I really could are available in to get a free work out anytime and that I decided. Our visit was on Wed, March 14. On that evening, I named to stop my visit. I quit a note for that coach using the individual in front desk. He did call-back stating he obtained my concept which he was calling me back again to reschedule. I never informed the man that I needed to reschedule. I stated that I needed to stop my free work out just because a fitness account was too costly for me personally at the moment.
Today, I named the LA Exercise gymnasium in South Miami, California and got customer support perspective from many ladies employed in the front desk. Like a faithful person in this service, I deserve to become handled with regard. The perspective the girl had was simply absurd! This same lady hung-up on me twice and did not provide me an opportunity to complete my assertion. So far as the private coach, he never named me back and that I quit my amount twice for him to contact. I named him several more occasions plus they explained he was hectic with helping other clients and also the running supervisor was not at work.
On March 19th, I named the organization workplace in Florida (same quantity right here in your site) I talked to a realtor who supplied me with exceptional customer support. She apologized for that trouble and explained that she'd contact and talk to the running supervisor regarding this problem. This concept would be to make sure the $210.00 charge continues to be attributed back again to my bill. The broker sent me a duplicate of the private instruction account termination charge. I actually do wish this is actually the last period LA Exercise does this since should this happen again, I'll end my gym account together once as well as for all. This really is completely inappropriate! I've previously named my lender plus they explained this credit may post in one single or two times. Thanks for the focus on this issue. Marlene L. Ramirez Miami, Florida
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