I went to cancel my gym membership the other day at L.A. Fitness in Westwood, and the GM tells me I can't cancel it until I pay the balance. Then I bitch at him for that being wrong and unethical business practices. He then gives me a number I can call for a guy to cancel it. I tell him I'll wait for the guy to show up, and after a few minutes of waiting he comes up to me and takes me to a room where I can cancel it.
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