Nowadays 3/23/09, I bought a Weider Weight Program, Pro 4950 from Sears. I obtain the $599.00 program house and throughout the building procedure I discover that among the main fat help bars was wrong. Among the two bars was brief. I named the organization, went thru this lengthy procedure attempting to clarify what my issue is and throughout the presentation procedure the incorrect component was place in the container. Attempting to describing that without this component the machine is ineffective. The very best they might do to deliver the right component is 7 to 10 times. Therefore today I've this ineffective program resting in storage for 7 to 10 times perhaps longer. An according the girl about the telephone there's bad-weather on the road also it might take longer. My spouse calls to determine why it's likely to consider such a long time in order for them to correct there error. After 3 efforts to achieve somebody (the silly push a vital to achieve a department no body replies customer support quantity) we had a need to proceed thru there the revenue office. The girl about the telephone claims some B. S concerning the economy also it couldn't be delivered any faster. We still can't determine exactly what the economy needs to do together shipping a component they've in-stock. Our economy isn't that poor that I invested cash $500 on the website item. Therefore the lady stated she would place my spouse on-hold to determine what she might do. Then press telephone was useless. We waited 20 units to get a call-back because the organization repetition had our telephone number and contact info. Nothing. Therefore my spouse calls back and foretells a male repetition. He explained he's likely to move her to another person and press the telephone was useless once more. Never heard back from their website. If my spouse or myself dropped a phone we'd call-back. Although not in the Weider organization. Obviously I'll never buy some of there items again. Easily didn't have 75% of the gear come up with and also have to generate 1.5 hours to sears I'd simply take it back. Whatever occur to customer support. Businesses nowadays do not worry about the client. After they get your cash they do not understand who or treatment who you're.
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