I have a skier's edge machine. This is a machine, with a platform that slides back and fourth on a frame to prepare you for skiing. Mine comes with a bar accessory that you can hang onto for your safety while you are learning how to use the machine, and for the powder mogul attachment. I lost the special bolts to the bar, so I called skier's edge to buy some bolts for the coach bar. When I contacted the parts department, they would not sell me the bolts for the coach bar, until I bought a set of $185 replacement bands for the base of the machine, which they recommend that you replace every three years, due to the natural aging of the rubber they claim. I ended up buying the bands, because it would be unsafe for me to use my skier's edge without the bolts. My skier's edge was made in 2004 and used only a few times. The bands on my machine are supple, and do not need to be replaced. If a company can do this, then why has no other company ever done this when I have bought anything from them. A good analogy of this would be if you bought a car, needed a part 4 years later for it, and the car company would not sell the part to you until you bought a new set of tires. If there is any legal action that I can take in this matter, I would like to know. I don't think that a company should be able to do this. The manager at skier's edge was not concerned at all about my safety if I used the bar with no bolts, only that I buy an expensive set of bands that I don't need.
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