It seems that I am not the only person here who thought their "contract" term was that... A set term. I originally signed an agreement in May (I was required to sign a 24 month term) and in October discovered my checking account is still being automatically drafted for the monthly payment.
When I called today, no one was available except a 'new' person who could not help me, but left my information for someone else to handle. Imagine my surprise at the message left on my machine that 'it states in your contract' that you have to write a written notice of cancellation or they "AUTOMATICALLY" renew it themselves!
I always understood a contract to be just that - it ends at the specific time indicated. As I have moved in the last year, I have no idea where the dang thing is... So they are going to 'fax' me a copy of it along with the cancellation notice.
If I have to submit a written notice of cancellation, then why did I have to sign a contract for "24 months"... Why not an unlimited "we draft your account as long as we want to" contract. So, tomorrow I have to take time off work to get there and do this their way because I work weekends and their limiting hours (the reason why I haven't been able to go in over a year) leave me no other choice.
Not only did they get a year of payments that I couldn't make it to the gym, but they managed to squeeze another 5 months out of my account. This is deceptive and should be illegal to extend a "legal contract" without written notification and consent.
0 comments