My daughter was taking gymnastics classes throughout the summer. She was scheduled on Thursday nights. The owner changed the time and day of the class. I called a couple weeks later and requested a refund for the prepaid classes she wouldn't be able to take (I was unable to fit either class offered into my schedule). The owner called me back and yelled at me stating she didn't give refunds and hung up on me. Now my daughter has no gymnastics class, no money to go somewhere else and is understandably upset. I am thoroughly amazed that a small business in a small town would have the gall to handle a situation like this in this way.
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