On September 19th I purchased three vending machines from Mr. Marcel Harris of Heritage Business Development. The Three machines came to a total amount of $9585.00 which I wired to their Chase Bank acct# 106227280 Route#021000021. We had an agreement that he will send the machine and give me certain locations for those machines. I waited 7 days for the machines to arrive and then when they didn't I spoke with Mr. Marcel Harris and he explained that he is not the owner of the company and that there is a problem with the sensor for the machines and it will take a little bit of time to fix it. I said, no problem and we continue back and forth.
After a month, of this back and forth, he told me that I have lost the locations and asked me to see if I would take another location. I was unhappy with this and I asked him to return my money. He said I need to put it in writing. So on October 23rd, I sent him and email in writing about my full refund request. He then told me to give him 30 days because it was the company policy. I reluctant waited for 30 days to pass, and when Nov 23rd came to pass without my money back. I called to inquire and he said everything got backed up because of Hurricane Sandy and he will see to it I get my full refund before end of the month. Now it is the end of the month and so far, I called him several times, and no pick up. I also email him, and no response. I have all emails and voice mails to back up my complaint.
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