Here what happen On Oct. 1 I found a company online to purchase three vending machines for the total amount of $7,998.00. I talked and emailed the company back and forward before making the choice the go with this company for the vending machinces. On the 8th of October I received the contract for the purchase order via email and I signed, dated and returned the purchase agreement via email to the Heritage Business Development company and had my bank BYmellon to send the wire transfer to his bank which is Chase Bank acc# 106227280 Rou#021000021. I spoke with Mr. Marcel Harris a few times after the wire transfer, Then his excuses began fisrt thier was a problem the a part in the machine that he wanted to fix before shipping them out to me.
Then hurrican Sandy hit New york which gave him another excuse about the shipping of the vending machines. I then received a voice mail saying everything was ok and he would call me back that same evening with my product tracking number. The next day a company rep called telling me my machines were on back order her name was Pamela Chery she then told me that Mr. Harris shouldn't have contacted me about the machines because all the info he had given me before was not ture. And then she said she would be contacting me from that point about my machines.
I then asked questions about my refund because in the contract the company had 45 days to deliver the machines and they were a week from that due date. That phone call took place a week before thanksgiving and the 45th day was the 22nd of Nov. On Nov. 21th I sent a email to request my refund because of the hoilday on the 22nd I didnt belive my product would be delivered on Thanksgiving day. Also I contacted my bank to request a charge bank of funds. I also tried sending a certified letter to request my funds using USPS tracking number (70122210000195392952) which still cant be delivered because of the address on the contact.
At 2:33 pm on Nov. 21, the company replied to my email saying my refund would be processed on the 26th when their office opens. And today Nov. 27th at 1:22 p. M Marcel Harris called my cell phone saying the company was in Chapter 11 Bankruptcy and he was calling to inform me. I then let him know that I contacted my bank to get my funds and he said that the owner was in fault and was a guy in Israel. I then told him I was aware that he was the owner of the company because a researched him on the computer. He then said their was no funds in his account and he was going to talk to his lawyer and would contact me in a hour or two, then he hung up the phone. I have all emails and voice mails to back up complaint.
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