Complaint / Review
Magic Jack
False advertising

First of all Magic Jack says free local and long distance calls. This is not completely true. When trying to phone my husband's doctor (23 miles away) we were told this is a conference call??? And we needed to pay for it. Contacted them via chat, but to no avail. They state it is in their terms of service. So - false advertising.

Then I decided to end my 30 day trial. They had already charged me even tho the 30 days was not up. Then they wanted ANOTHER fee to port phone back - $31.00.

I will be reporting them to BBB and ask my credit card company to reverse the charges. Unsure what will happen there.