Because of my disability this is happening I ve shopped there for 2 or 3 years with no problems until i shared with the store manager my disability. Being gravely disabled (yes i am on SSDI) is hard enough without all these special requests put on me. Just wanna be treated as a normal customer.
It is the Principal of the thing EVERYBODY says just don t shop there i have a grave disability it s close i like the products.in July i went to Sally s beauty supply with my neice got our stuff rang up and realized i forgot my money. Went back home got my money. As soon as we walked in the door the store manager said Christine "i need you to sign something" I said that i didn t want to sign anything and that i was disabled and didn t even sign my own checks. She kept following me around the store, laughing at me And "Baby talking" to me "Oh, Christine are you in a bad mood?" At the register i had just had it and i said I have asked you repetitively to not speak to me about this anymore i am considering this harassment and i m disabled. She immediately said i m gonna have to kick you out of the store.
I said ok but let me get customer service #. I took it and left to another business parking lot. Charlsie at customer service was on the phone with from from the second i left the store. My niece and I went past sally s to the pizza place to get a pen and i commented to customer service she was looking at a number for the police. Customer service said that wasn t right. I waited to talk to police because i had done nothing wrong... The police said they didn t care why she kicked me out. The store manager said i wouldn t leave the store, i was trying to steal and i was cussing her out. Charlsie at customer service said she heard none of that and she was on the phone with me. And i got an email from customer service saying they had no record i was trying to steal.
About a week later my neice and i walked by the store to go to a restaurant. The store manager called the police and said i was harassing her by walking by the business and flipping her off. I once again had police contact.
Now i get an advocate and we talk and the store manager admitted that i didn t flip her off.
The store decided i could shop there again under certain rules "Rules that a normal person wouldn t have to abide with. For example i can only shop between the hours of 12-8pm and a bunch of other rules too... Territory manger got a report i was making returns every day. I was able to show him my transaction history which were maybe 5 in the last two years... He did not apologize he only would say he was "misinformed"..."The thing that is ongoing and irritating me is every time i have communication with the distract manager he reprimands me and reminds me of the agreement like i m a child... Help can anyone help?
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