I filled out the on-line trial offer form only to realize at the very end in very small print, that this was a negative order website. This means that if you don't contact them to cancel your order, they continue to ship and bill your credit card. I backed out of the online order page believing that the order had been cancelled. When I arrived home a month later, there sat the order I thought had not been sent.
Anyway long story short, I have tried to call the 800 number listed on their website, but it can not be accessed from Canada. I tried the customer service email address and it doesn't seem to work either.
So please beware it is extremely difficult to cancel these orders. I have called my credit card company and put a stop to any charges from them.
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