The Berry Company uses local yellow pages or phone companies to solicit their website services. They ask you to authorize the Berry Company to build your website but promise that you will not pay unless, or until the website is to your satisfaction. This is necessary because otherwise you would be paying for something unseen.
If, or I should say when, you are never satisfied they simply bill you anyway and say that you "authorized" it on the initial call. Blatant false advertising on their sales team.
Then when you refuse to pay because the website is useless, the daily automated collection calls start coming. If you contact customer service to complain they claim that the site can not be reversed or removed because of this bogus authorization and simply offer you "gift certificates" for future advertising with Berry. I told them to give me gift certificates to pay the ridiculous bill they were trying to collect.
This has got to be criminal in nature as they are ripping off the public, businesses, etc and I can't believe this goes on.
I found 366 complaints on BBB and quickly added number 367. Also checked with Ohio AG office and found complaints there as well. Filing complaint with that office on Monday. I will also contact the phone company who let them solicit me.
I spent money on Business cards, letter head, etc based on this website they promised to deliver and all of it was useless because of how the Berry Company operates.
Please don't fall for this company's trap!
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