Usacomplaints.com » Shops, Products, Services » Complaint / Review: Ecigsbrand - Smokestoponline.com us free starter kit at $4.95 s&h ended up costing $62.30 consequently overdrawing my account plus $38.34 for insufficiant funds. #976506

Complaint / Review
Ecigsbrand
Smokestoponline.com us 'free' starter kit at $4.95 s&h ended up costing $62.30 consequently overdrawing my account plus $38.34 for insufficiant funds

I received an email offering a free starter kit so i signed up when i got to the end of the sign up it wanted $9.95 for s&h so i erased all data and closed out the next day i received a phone call telling me they didnt get my credit card info to which i replied no thank you im not paying $9.95 s&h.

I was then offered $4.95 s&h which i stupidly agreed. After reading the fine print i learned i had to cancel in 15 days to avoid an automatic 'refill' shipment, BUT if i cancelled before the 15 days i would be charged full price for the starter kit, so i set an alarm for 8:00am on the 15th day so i could cancel, well low and behold they had already charged my card on file $83.98 when i began to argue that this was the cancellation date the 15th day, so i wouldnt get charged for the starter kit they said the reorder automatically goes out on the 15th day but if i called yesterday i said i wouldve been charged for the starter kit!

Well we went back and forth until they finally agreed to refund $42.00 i dont know how they came up with that figure but i stupidly agreed thinking at least ill get back @ half of my money but in the end i ended up overdrawn and with return check fees!

So this 'free' starter kit which started off with the reasonable sounding $4.95 s&h charge ended up costing me $127.33


Offender: Ecigsbrand

Country: USA   State: Nevada   City: Las vegas
Phone: 18668302464
Site:

Category: Shops, Products, Services

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