I am currently experiencing the same problems as everyone else. My estimate was lower over the phone and quoted over the Internet. My articles were picked up late and then a much higher estimate was given after my furniture was in their possession. I was given a 3-5 day delivery on my items which has not happened.
I have not seen my furniture yet.
I am currently contacting any agency that will listen to my complaint. I urge everyone else to do the same. I have contacted several offices of the FBI since this is business traveling across state lines. I have also contacted the FTC because they are soliciting over the Internet. I have also contacted the IFCC and plan to contact the Dept of Transportation. Please do the same as often as possible or else nothing will be done about this.
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