I hired Flatrate Moving Systems, LLC for my relocation from San Francisco to Los Angeles. I have already filed a damage report with Flatrate owner, Alex Ravich, and followed up with a complaint letter, several addendums, a claim form, and more than 30 photographs detailing the extensive damage to my personal property. They damaged every major piece of furniture I own: my bed, sofa, loveseat, dresser, cabinet, and they stole my DVD player. Its been more than three weeks since they delivered my damaged household goods and they have neither provided me with a progress report on their investigation nor have they prepared a plan of action for restoring my property or reimbursing me for the damage they caused to my household goods. All theyve done thus far is credit me the $200 tip. They still owe me at least $9435.86.
The complications first began with their salesman who did not prepare a proper inventory.
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