Usacomplaints.com » Shops, Products, Services » Complaint / Review: Platinum Millennium Publishing - Ty Cohen Music Contracts don t work. #934330

Complaint / Review
Platinum Millennium Publishing
Ty Cohen Music Contracts don't work

I paid $115.00 for contracts to download... That did not work. It was to include a CD of contracts to be sent and I never got it. I only had 48 hours to download the product before the passcode didn't work, because they said it helps stop fraud and people stealing the product. After multiple e-mails and phone messages left with them... No reply. Finally he did send confirmation numbers saying he got my request, so he got them but never responded back. I would say if he had responded back with a real concern, I would say fine " send me the CD", but it did not happen so I want a refund that I deserve as per your guarantee.


Offender: Platinum Millennium Publishing

Country: USA   State: North Carolina   City: Garner
Address: 1025 CABIN HILL WAY
Phone: 18667529968

Category: Shops, Products, Services

1 comment

February 07, 2017 07:09 AM
Hi, my sincere apologies for the delay in responding. We have security procedures and protocols in place to avoid people downloading our products then requesting refunds immediately. Should your matter be unresolved please could you contact us as we look forward to issuing you a refund and resolving the issue. Please note that when leaving a voicemail or sending in an email or support ticket, depending on the day and time, it can take up to 72 hours to receive a reply from us. We are open from 9 am to 9 pm Eastern Time Monday – Friday, Email: [email protected], Toll-Free: 1-866-752-9968, Phone: 1-917-720-9874, By mail: Platinum Millenium, PO Box 644, Garner, North Carolina 27529, Kindest regards,
Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google