Usacomplaints.com » Shops, Products, Services » Complaint / Review: Platinum Millenium - Ty cohen music products scam. #668381

Complaint / Review
Platinum Millenium
Ty cohen music products scam

Ty cohen and platinum millennium products charge your card monthly!!! When u buy just one product and do not sign up for anything else!!! Beware! Do not give them your card info, do not buy from them!

I bought 2 of Ty Cohen's ebooks exactly today last month (9th of march). One on copyright and another about how to market your music online... I paid 10$ for one and $20 something for the other... Which was fine.

Today i looked into my account, i had just deposited money to pay for my internet, so i checked to see if it had gone through yet. To my SURPRISE, i see 'platinum millennium' has charged my card 21 euros... FOR ABSOLUTELY NO REASON!

I emailed their support email address to get an immediate refund (we will see if they respond) and then i noticed at the bottom of their emails:

' CANCELING A *PAID* MONTHLY MEMBERSHIP If you want to cancel a *PAID* membership of our Music Industry Profits program or anyone of our other programs, Please reply to this message with the words "CANCEL MEMBERSHIP" in the subject line and be sure to include..'

Are they f*cking kidding me? THere was NOTHING about a subscription, i never allowed any more transactions to be done other than the ebooks i paid for!!! Ever. I am only subscribed to their emails which i will cancel as soon as i get a reply from their support which better be soon!

This is how they make their money!!! They just take people's money without their consent! Thank god i checked my account! I am going to my bank monday morning to block all transactions coming from them! Do not buy from them!!! Beware! I wish i had seen this site before i did!


Offender: Platinum Millenium

Country: USA   State: North Carolina   City: Garner
Address: Box 644
Phone: 9195218981
Site:

Category: Shops, Products, Services

1 comment

February 07, 2017 07:12 AM
Good day, My sincere apologies for the delay in replying. I am so sorry that you were charged for a membership that you did not want. We do offer our customers a YES or NO trial to our membership when they order certain items from us. You have the option of saying NO if you do not wish to join our membership program. We are totally transparent about it on our web page, and you are not forced into joining. Our membership program is packed with content that a lot of authors and writers such as yourself find to be extremely beneficial to them. We do offer you a free, 14-day trial to read the content, watch the videos, consume the newsletters and listen to the insider interviews. As stated on our website and within the terms, if the trial is not canceled after the free 14 day trial period, you are then charged for the membership, which you can still cancel at any time and receive a full refund. Again, this is not a membership that you are forced to take. IN fact, to be totally transparent on all of our order pages you will see a very visible: "No Thanks" option that will NOT put you into our membership, perhaps you overlooked it. Again, I am so sorry for this mistake and want to make things right with you in whatever way I can, including providing you with a full refund if you wish. I would like to try to make up for you not being satisfied and look forward to speaking with you and I hope you have a great day! Please reply here or reach out to us using any of the contacts means below; Please note that when leaving a voicemail or sending in an email or support ticket, depending on the day and time, it can take up to 72 hours to receive a reply from us. We are open from 9 am to 9 pm Eastern Time Monday – Friday, Email: [email protected], Toll-Free: 1-866-752-9968, Phone: 1-917-720-9874, By mail: Platinum Millenium, PO Box 644, Garner, North Carolina 27529, Kindest regards,
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